> For the complete documentation index, see [llms.txt](https://astrum-trade.gitbook.io/astrum-trade-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://astrum-trade.gitbook.io/astrum-trade-docs/getting-started/support-and-assistance.md).

# Support & Assistance

#### Astrum provides priority support for all users, especially top traders who are part of the invite-only program.

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If you ever need help, have questions, or want to request a new feature, the team is always available.

### **1. Telegram Support Bot**

For general support, troubleshooting, or quick questions, you can message our dedicated support bot:

👉 **@astrum\_tgbot**

[**https://t.me/astrum\_tgbot**](https://t.me/astrum_tgbot)

The bot can assist with:

* technical issues
* wallet or setup questions
* trading module questions
* bug reports
* documentation links
* connecting you with a support specialist

Response is usually fast - the team monitors the bot continuously.

***

### **2. Private Developer Chat (Invite-Only)**

If you were invited as a **top trader**, you also gain access to a **private Telegram chat with the Astrum development team**.

In this group, you can:

* request new features
* report issues directly to developers
* test upcoming tools
* receive early access updates
* help shape the product based on your trading workflow

This direct line of communication ensures that Astrum evolves around the needs of its strongest traders.