headsetSupport & Assistance

Astrum provides priority support for all users, especially top traders who are part of the invite-only program.

If you ever need help, have questions, or want to request a new feature, the team is always available.

1. Telegram Support Bot

For general support, troubleshooting, or quick questions, you can message our dedicated support bot:

👉 @astrum_tgbot

https://t.me/astrum_tgbotarrow-up-right

The bot can assist with:

  • technical issues

  • wallet or setup questions

  • trading module questions

  • bug reports

  • documentation links

  • connecting you with a support specialist

Response is usually fast - the team monitors the bot continuously.


2. Private Developer Chat (Invite-Only)

If you were invited as a top trader, you also gain access to a private Telegram chat with the Astrum development team.

In this group, you can:

  • request new features

  • report issues directly to developers

  • test upcoming tools

  • receive early access updates

  • help shape the product based on your trading workflow

This direct line of communication ensures that Astrum evolves around the needs of its strongest traders.

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