Support & Assistance

Astrum provides priority support for all users, especially top traders who are part of the invite-only program.

If you ever need help, have questions, or want to request a new feature, the team is always available.

1. Telegram Support Bot

For general support, troubleshooting, or quick questions, you can message our dedicated support bot:

👉 @astrum_tgbot

https://t.me/astrum_tgbot

The bot can assist with:

• technical issues

• wallet or setup questions

• trading module questions

• bug reports

• documentation links

• connecting you with a support specialist

Response is usually fast - the team monitors the bot continuously.

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2. Private Developer Chat (Invite-Only)

If you were invited as a top trader, you also gain access to a private Telegram chat with the Astrum development team.

In this group, you can:

• request new features

• report issues directly to developers

• test upcoming tools

• receive early access updates

• help shape the product based on your trading workflow

This direct line of communication ensures that Astrum evolves around the needs of its strongest traders.